What We Collect and Why We Collect It
When you register, we collect your name, email address, mobile number and the payment method you choose — JazzCash, Easypaisa, Raast, Bank Transfer or Debit Card. This information is used to verify your account, process deposits and withdrawals, and prevent unauthorised access. If you contact support,
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we retain the content of that conversation to resolve your query and improve our service. We also collect device and session data — browser type, IP address, session timestamps — to maintain platform security and detect unusual login activity. Payment transaction records are stored for accounting
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and compliance purposes as required under applicable rules. We do not sell your personal data to third parties. Data is shared only with payment processors such as JazzCash and Easypaisa to complete your transactions, or with fraud-prevention partners where account security requires it. Retention periods depend
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on the type of data and applicable legal requirements in the regions where we operate. Where local law in Pakistan affects how we store or process your data, those requirements take priority. You can request a copy of the data we hold on your account at
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any time by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.